: 0800 634 5538

Returns & Refund Policy

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

1. Please email sales@droneroom.co.uk to request a refund to begin processing the request.

2. Mail your returned item to:
Drone Room Ltd
Unit 14 Trident Industrial Estate,
Daten Ave, Birchwood,

3. Make sure returns are sent by recorded delivery and proof of postage is kept as we cannot refund an item

that has been lost in the post.

Return Exceptions

Items can not be returned or Refunded if they are Opened, Used, Soldered due to the nature of the Hobby.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that was paid on the order.


We do not accept exchanges however please contact us regarding this as we may be able to find a alternative solution.

img img img img img